Course Information
Course Eligibility
Registration
Payment
Taking the Course
Taking the Final/Printing the Course Completion
Certificate
System Requirements
Course Information
Why should I attend traffic school?
Many states and courts permit
ticketed motorists to take traffic school for ticket dismissal or point
reduction. Traffic school will benefit you in several ways:
1. Help
keep your record clean. If too many points accumulate on your driving record,
your driver’s license could be suspended for up to six months. Avoid the hassle
and inconvenience of a suspended license by keeping your record clean.
2. Insurance
savings. The points from a traffic citation stay on your driving record for
up to three years. Your insurance rates will increase drastically with each new
point on your record. By keeping your driving record clean, you could save
hundreds—even thousands—of dollars on your insurance premiums each year.
3. Driving
knowledge refresher. If you are like most motorists, the last time you took
driver’s ed was in high school—and you probably weren’t too interested in
paying attention back then, right? This traffic school course is designed to
refresh your knowledge of basic traffic laws and techniques that will help you
be more alert and more courteous on the roads. Who knows, it could save your
life!
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What is a home study traffic school
course?
A home study course is one that you
take at home rather than attend in person. With the TSR online course, you can
apply, pay, register and complete the course entirely online and whenever it is
convenient for you. You can take traffic school all at once or log on and off
as often as you need (before your deadline) until you have finished the course.
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What is the
difference between taking traffic school at home and taking traffic school in a
classroom?
Online traffic school and “live”
traffic school will cover many of the same topics, such as:
·
The dangers of speeding;
·
Sharing the road with other motorists, bicyclists and
pedestrians;
·
The importance of safety restraints for adults and children;
·
Techniques for driving in inclement weather; and
·
A review of traffic laws and ordinances.
Both courses follow a similar
outline and both are approved by the court through which you take traffic
school. Both are aimed at educating drivers and increasing driver safety.
If you choose to take a live
course, you will have to register and pay for the course in person and you will
have to arrange your schedule to attend the class in person on a specific day
(or days). The course will be held in a classroom setting and be guided by one
or more instructors. These classes often last several hours.
If you choose to take the online
course, you will be able to do everything online—even apply for the course and
pay your fines. Once you are approved for the course, you can log on and take
the course whenever you are ready (before your deadline, of course). While the
online course must last as long as the “live” version, you can log on and off
the online course as often as you wish and whenever your schedule allows. We
will track your progress and remember where you leave off. If, at any time
during the course, you have questions or concerns, our friendly customer
support is here to help.
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Why should I take traffic school
from this site instead of another Internet course?
We feel our course is superior to
others for several reasons:
1. Approved.
In some cases, this course is the only course approved by your court. You may
be required to take traffic school through this course to receive credit for
course completion.
2. Trustworthy
material. Our course material was written with the help of judges,
prosecuting attorneys and highway patrol officers to ensure that it accurately
covers all the important topics pertaining to driver safety.
3. Entertaining
presentation. Each page in the course is concise and easy to read. Rather
than quoting directly from your state’s driver manual, our course presents you
with real-life examples, case studies and “choose-your-own-ending” scenarios to
help you study and—most importantly—learn the materials covered.
4. Convenient.
In most cases, we work closely with your city to create a course that is just
right for you. That means you can do everything related to your traffic
citation right from home! You can apply for traffic school, pay your
registration fee and traffic fines, and even communicate with your court
from our website.
5. Friendly
customer support. If you have any questions or problems, our friendly staff
is ready to help. We are just a call or a click away!
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Course Eligibility
How do I know I am
approved/eligible to take an online traffic school course?
In some cases, you may be required
to appear in court to request permission to take traffic school online.
However, if your court uses TSR
exclusively, you can send your application for traffic school from our
website—without having to ever appear in court! Click here to locate your court and find out if you can
apply for traffic school right now.
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Can I take the course without
permission?
You may take this course for your
personal benefit at any time. However, for the court to recognize your course
completion certificate, you must obtain permission from that court
first.
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If I just received
a ticket, can I sign up for traffic school now or do I need to wait?
While you can sign up for traffic
school through our website at any time, many courts require you to wait at
least five business days after receiving your citation before registering for
traffic school. This allows the court time to process your citation. Contact
your court for their specific requirements.
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My due date for
attending traffic school has passed. What should I do?
You will need to contact the court
that issued your citation and request an extension for traffic school.
Normally, the court may grant up to seven days.
If you have created an account with
us, you may be able to request an extension from this website. Simply log on,
go to your account homepage and click on “contact your court.” The court should
respond to your request within 2-3 business days.
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How can I get an
extension to complete traffic school?
You will need to contact the court
that issued your citation and request an extension for traffic school.
Normally, the court will grant up to seven days.
If you have created an account with
us, you may be able to request an extension from this website. Simply log on,
go to your account homepage and click on “contact your court.” They should
respond to your request within 2-3 business days.
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I have recently
taken traffic school at another state/county/city. Am I still eligible to take
this course?
Rules on how long you must wait
before becoming eligible to take traffic school again vary from court to court.
You will need to contact the court that issued your citation and request
permission to take traffic school again.
If you have taken traffic school in
the last 12-18 months, you may not be eligible for traffic school. However, you
are welcome to complete the application and request permission to take traffic
school. Be sure to note when you last took traffic school and the city and
state where you took it.
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What if the court
that issued my citation does not allow online traffic school?
You must take a traffic
school course that has been approved by the court that issued your citation in
order to fulfill the requirements of your ticket dismissal or plea-in-abeyance.
If your court does not currently
allow defendants to take online traffic school, you may contact the court and
request permission to take an online course. They may grant you special
permission, particularly if you live out-of-state.
TSR also has an affiliate program
that rewards you for presenting our course to your court and convincing
them to use our unique, effective course. If your court signs up, not only will
you get to take the course for free, we will send you $___ for each of the
first ___ motorists who sign up through that course as a special “thank you”
for your help! Click here to learn more.
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Registration
Which course should
I sign up for?
If you are taking the course to
have a ticket dismissed, you will need to register for traffic school. Be sure
that you sign up for the course through the correct court or the court may not
accept your course completion certificate. Click here
to learn more and sign up.
Your state DMV may require you to
take a point-reduction, aggressive driving or DUI course in order to avoid
license suspension. You may be able to take one of our court-ordered courses to
fulfill that requirement. Click here to
learn more and sign up.
In some states, traffic school or
defensive driving courses are not recognized. However, your insurance company
may reduce your premiums if you complete an approved insurance-reduction
course. Check with your insurance provider before signing up to be sure they
will accept a course completion certificate from this course. Click here to learn more and sign up.
Are you under 16 years? Preparing
for the driving exam? If you are currently enrolled in a high school driver’s
education program (in school or at another location), our test prep course will
give you the extra knowledge and practice you need to pass the exam the first
time. Click here
to learn more and sign up.
If your high school does not offer
driver education, you may be interested in our driver education program. This
course is approved in several states and may fulfill your state’s driver
education requirements. Like the test prep course, it will give you the
knowledge and practice you need to pass the exam on your first attempt. This
in-depth course also covers a wide range of topics relevant to you, from
traffic law and safety to avoiding distractions, choosing your first vehicle,
and basic maintenance and vehicle car tips. Click here
to learn more and sign up.
For adult drivers who are renewing
their driver license and would like a refresher course, the “personal” course
will help you prepare for the written exam as well as refresh your memory on
traffic safety tips and techniques that are commonly forgotten. Click here to learn more and sign up.
Several companies require employees
who drive company vehicles on a regular basis to take a fleet training or
driver safety course. Your company may accept completion of one of our
job-related courses as fulfillment of this requirement. Click here to learn more and sign up.
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How do I start
traffic school for the first time?
Easy! Click here and you will be taken to the course
selection and registration pages. Otherwise, you can go to the homepage and
click on the “Start New Course” button to begin the course selection and
registration process.
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Where do I get my
password to sign up for a course?
The court that issued your citation
has a specific password that will ensure you sign up for the correct course.
The ticketing officer may have
given you this password with your citation. If you had to appear in court, the
judge or prosecuting attorney should have given you a password. If you applied
for traffic school through our website, your application approval e-mail will
have included a password.
Contact
us if you are having trouble finding your password.
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Why am I being asked
for my driver’s license number?
Your driver’s license number will be
your user ID for the course. Your personal information will be kept private and
made available only to those parties that need to know—specifically the court
for which you are taking the course. Read our full privacy
policy for more information.
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I just moved to
another state and recently got a driver’s license for that state. However, I
received my citation while I still had my old driver’s license. Which driver’s
license number should I use?
We generally recommend that you use
the driver’s license number that appears on your citation. That way the court
will be better able to trace your user account back to your citation.
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I do not have a
driver’s license. What should I use instead?
We generally recommend that you use
your birthday (mmddyyyy) or other number combination that is easy for you to
remember. For security reasons, you should not use your social security number.
Where most drivers will select the state that issued their driver’s license,
simply select “N/A.”
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Payment
How much does your
course cost?
Each court determines the cost of
the course. Click here to find out how
much the course will cost.
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I have paid my fines
at court. Do I still have to pay the registration fee?
The citation fines and court fees
that you pay at your court are separate from the course registration fee. If
you do not pay these fines and fees, your course completion certificate may be
rejected by the court.
Some courts may allow you to pay
all your fines and fees online as part of your traffic school registration fee.
Contact us if you have
already paid your fines in person.
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How can I pay for
this course?
We accept Visa and MasterCard. You
may use either a credit or debit card as long as there is a CCV2 number printed
on the back of the card what’s
this?. Your account information is sent through our secure website
and will not be shared with any other party. Once your payment is processed,
you may immediately begin the course.
If you prefer not to pay with your
credit or debit card, you may send a money order instead. You will be given
instructions on where to send it and how to prepare the money order after you
have registered and selected “money order” as your payment method. However, you
will not be granted access to your account until we have received and processed
your money order. Once we have received and processed your payment, an email
notification will be sent to you. If you choose not to provide a valid email
address, you should wait at least five business days and then periodically log
in to your account and check if your payment has been received.
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Why won’t the site
accept my credit card?
First, double check and ensure that
you have entered in your credit card number and expiration date correctly. A
single digit error will prevent the payment from going through accurately.
For security purposes, your billing
information must be entered in exactly as it appears on your statement.
If, for example, your name appears as Jane Ellen Doe on your statement but you
entered your name as Jane E. Doe on the payment page, the payment may not be
accepted.
If you are still experiencing
problems, contact us.
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I was charged
multiple times for this course. How can I get a refund?
Contact
us. Please have the date we charged your credit card and the last
four digits of your credit card ready to help us quickly locate the error.
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How do I pay with a
money order?
If you prefer not to pay with your
credit or debit card, you may send a money order instead. You will be given
instructions on where to send it and how to prepare the money order after you
have registered and selected “money order” as your payment method. However, you
will not be granted access to your account until we have received and processed
your money order. Once we have received and processed your payment, an email
notification will be sent to you. If you choose not to provide a valid email
address, you should wait at least five business days and then periodically log
in to your account and check if your payment has been received.
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I signed up to pay
with a money order but changed my mind. How can I pay with a credit card
instead?
Simple: log on to your user account
from www.drivingbasics.com and
click on the “account information” tab. Click on the “pay with credit card”
button and you will be taken to the credit card payment page. As soon as your
payment has been processed, you will be granted immediate access to the course.
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I have signed up and
paid for the course but have changed my mind. Can I get a refund?
Your satisfaction is of paramount
importance to us. If, within three days of your account activation or before
you have completed ¾ of the course material (whichever comes first), you decide
you are unsatisfied, simply contact us
and we will refund your money, no questions asked. Remember, if you choose to
receive a refund for this course, your account will be deactivated and you will
not receive credit for the course. Any points associated with your citation
will remain on your driving record unless you complete this or another
accredited traffic school course.
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Taking the Course
How do I log back
into the course?
Go to the homepage (www.drivingbasics.com) and click on
the “Re-enter Course” button. At the login page, enter in your user name and
password and then click on “Continue.” You will be taken to your account
homepage. To continue with the course material, simply click on the “Course
Material” tab on the top of the account home page.
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What is my username
and password?
Your username is generally your
driver’s license number. If you do not have a driver’s license, you should have
used an easy-to-remember number combination such as your birthday (mmddyyyy).
You created this username when you registered for traffic school.
Your password is not one you create
yourself. It is given to you by the court to ensure that you sign up for the
correct course. The ticketing officer may have given you this password with
your citation. If you had to appear in court, the judge or prosecuting attorney
should have given you a password. If you applied for traffic school through our
website, your application approval e-mail will have included a password.
Contact
us if you are having trouble finding your password.
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Do I have to take
the course in one sitting or can I log on and off?
As long as you complete the course
by your court’s deadline, you may log on and off as often as you wish. We will
track your progress and remember where you leave off each time you leave the
website.
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How long will I
have to complete this course?
Each court has varying rules on
when you must complete the course. Some courts grant 45 days after your court
date while others may grant 60. Read the instructions before beginning the
course to find out what your court requires. Pace yourself so that you
complete the course in enough time to send the course completion certificate
according to the court’s requirements.
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How long does this
course take to complete?
The time requirements for traffic
schools vary from state to state. Click here
to find out how long your traffic school course will be.
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Can my friends or
family help me with this course?
When you sign up for this course,
you agree that you will complete this course yourself and allow no other individual
to take the course or exam for you. While you are encouraged to share what you
have learned with others, you may not ask someone else to answer a quiz or exam
question for you. All of the quizzes and the final exam are “open-book,”
meaning you may review the course material at anytime during the quizzes and
final exam, reducing the need to request outside help.
If you are having difficulty
understanding any part of the course, please contact
us. Our customer support is here to help you succeed.
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Taking the Final/Printing the Course Completion
Certificate
How do I begin the
final test?
You must pass every section
before you may proceed to the final exam. The table of contents in your user
account will track which sections you have passed and show you which sections
you must pass before you may take the final exam. If you feel you may not
complete the course before your deadline, you should contact your court and
request an extension.
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Can my friends or
family help me with the final test?
When you sign up for this course,
you agree that you will complete this course yourself and allow no other
individual to take the course or exam for you. While you are encouraged to
share what you have learned with others, you may not ask someone else to
answer a quiz or exam question for you. All of the quizzes and the final exam
are “open-book,” meaning you may review the course material at anytime during
the quizzes and final exam, reducing the need to request outside help.
If you are having difficulty
understanding any part of the course, please contact
us. Our customer support is here to help you succeed in this course.
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Is the test open
book?
Yes! You can always review the
course material before and during the quizzes and test. All our questions are
taken directly from the course material and, while they were designed to be
challenging, they are not meant to “trick” you. Just remember to click on all
of the correct answers!
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Is it possible to
fail the course?
To successfully complete the
course, you must pass a final exam. While it is possible to fail the course, it
is also very unlikely. You will be given numerous attempts to retake the final
exam. Plus, all the quizzes and the final exam are open book: the questions are
taken directly from the course material and you always have the option of
reviewing the course material before and during the quizzes and test. If you
are having difficulty understanding any part of the course, quizzes or final
exam, our friendly customer support staff is there to help.
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I have failed the
test seven times. What should I do now?
Contact
us for assistance. Please have your user ID and password ready.
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Will I be charged
again if I have to take the final test again?
No. Even if you fail the test seven
times and have to call for assistance, you will not be charged for additional
attempts at the final exam.
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Where do I send my
course completion certificate?
In general you will be instructed
to mail or fax your course completion certificate to the court that issued your
citation. Once you have completed the final exam, your course completion
certificate will appear along with instructions on how the court prefers you to
send the certificate. Be sure to send it in enough time to meet the court’s
deadline requirements: some courts require it to be postmarked by the deadline
while others want it delivered by that date.
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When do I have to
send in my course completion certificate?
Each court has varying rules on
when the course completion certificate must be sent. Some courts require it to
be postmarked by the deadline while others want it delivered by that
date. Be sure to read the instructions before beginning the course to find
out what your court requires. Pace yourself so that you
complete the course in enough time to send the course completion certificate
according to the court’s instructions.
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I only have a few
days to complete the course. Will I be able to get the course completion
certificate to the court on time?
After you complete the final test,
you will be granted instant access to your course completion certificate. You
will be give instructions on where to send the certificate to the court. If the
court only accepts mailed course completion certificates, be sure you are aware
of what your court considers “on time”: some accept certificates only if they arrive
at the court by your deadline while others accept certificates that are postmarked
by the deadline.
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I completed the final test on a computer that does not have a printer. How can I print the course completion certificate?
Once you have successfully completed the final test, anytime you re-enter your account, you will be granted access to your course completion certificate. The course completion certificate will be available to your for 14 days after you have completed the final test. Simply log on to your account from a computer that has a printer and print the course completion certificate.
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System Requirements
I don’t know much
about computers. Will I be able to take this course?
This course was designed with you
in mind. We will walk you through every step of the course, from application to
sending the course completion certificate. If, at any point, you have questions
or problems, contact us. (ßClick on those blue letters to find our
contact information.J)
We are here to help you!
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What are the
minimum software requirements to take this course?
Any Internet browser (Explorer,
Netscape, Firefox, etc.) will work with our website. You may need to set your
firewall settings to allow some cookies in order for the site to function properly.
For Flash and other multimedia
presentations, you will need high-speed Internet. Be sure to indicate your
connection type when you register. If you started your course with high-speed
Internet but are now using a dial-up connection (or vice versa), you can change
this from your account homepage.
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I use AOL and keep
getting knocked off-line. What should I do?
Minimize your AOL screen(s) by
clicking on the “minus” button on the upper right-hand corner of the screen and
open a different Internet browser program such as Explorer or Netscape to
access our website.
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I don’t have a
computer/Internet connection in my home. Can I still take online traffic
school?
Your may log on to your account
from any computer with an Internet connection. If you do not have a computer or
the Internet in your home, you may be able to access your traffic school course
from a computer at a friend’s home, at an Internet café, at the public
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